Job Description

WHO WE ARE MedBridge is dedicated to serving ambulatory surgery centers (ASCs) and physician practices through our development, management, consulting, and revenue cycle services. We exist to free surgeons and specialists to focus their best energy on healing their patients and advancing their craft by managing all the details of their businesses for them. MedBridge believes in providing the highest quality of service, excellent employee benefits, and a team-oriented work environment.

POSITION SUMMARY Under general supervision of the Accounts Receivable Manager, the Accounts Receivable (A/R) Assistant performs, coordinates, and oversees administrative duties in support of the A/R Manager and the A/R Team. The A/R Assistant takes responsibility for the Accounts Receivable tasks for the surgery cases that can be resolved most quickly and with greatest ease in order to allow the A/R Coordinators to work on more complex cases.

PRIMARY RESPONSIBILITIES

• Paper follow-up of claims
  • Sort incoming paper follow-up
  • Enter all paper follow-up into HST
  • Respond to follow-up within the A/R Assistant scope, such as:
    • Requests for medical records, medical ID cards, authorizations, etc.
    • Zero payments, incorrect billing, etc.
  • Follow-up on such cases
  • Forward applicable paper follow-up to the appropriate A/R Coordinator
• Write first appeal letters for any underpayments
• Review and extract EOBs that are posted within 5 business days
• Work on special projects for A/R Manager and A/R Team
• Filing and other office duties as needed
• Maintain clear and consistent communication with the A/R Manager and A/R Team
• Cultivate relationships with the client, doctors, and clinical staff
• Recommend and implement initiatives that enhance the management of the client’s accounts
• Perform other duties as assigned

SKILLS REQUIRED

• Proficient in computer software (Word, Excel, Outlook, Adobe or PDF software)
• Excellent phone, verbal, written, and editing skills
• Strong organizational skills and attention to detail
• Ability to manage stressful situations and numerous simultaneous projects and tasks
• Strong independent work ethic
• Ability to think creatively and analytically
• Ability to maintain a professional attitude in all situations

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