Job Description
SUMMARY:
The IT department is seeking a Business Analyst to assist with IT project work, which may include system updates, process changes, reporting, testing.
DUTIES AND RESPONSIBILITIES:
1. Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats.
2. Provides designs and mockups for new computer programs; constructs workflow charts and diagrams; writes specifications
3. Defines project requirements by identifying project milestones, phases, and elements.
4. Coordinates with project stakeholders for deliverable reviews and approvals
5. Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions
6. Maintains system protocols by writing and updating procedures
7. Provides user documentation, training, and support for users.
8. Prepares technical reports by collecting, analyzing, and summarizing information and trends.
9. Performs QA testing and defect tracking.
10. Provides handover for User Acceptance Testing and supports users for testing.
11. Additional IT Business Analyst tasks as directed
QUALIFICATIONS:
· High school graduate or GED equivalent
· Minimum of two years’ experience analyzing system requirements and providing documentation (sample may be requested)
· Understanding of Managed Healthcare
· EZ-CAP experience is a plus.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
· Effective verbal and written communication skills
· Excellent interpersonal skills
· Excellent presentation skills
· Ability to multitask in a busy department
· Excellent organizational skills
· Moderate knowledge of managed healthcare operations and systems.
· Skilled in Microsoft Office applications
· Experience with Smart Sheet or MS Project
· T-SQL knowledge is a plus
· EDI knowledge is a plus
· EZ-CAP® knowledge a plus