Job Description

JOB TITLE

Accounts Receivable Analyst I

DEPARTMENT

Revenue Operations

DEPARTMENT HEAD

Jennifer Hermann

REPORTS TO

Manager or Supervisor of Revenue Operations

FLSA STATUS

Non-Exempt

LAST REVIEWED

July 2021

The following statements are intended to describe the general nature and level of work to be performed.  They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of an incumbent.

POSITION SUMMARY

The primary role of the Accounts Receivable Analyst is to facilitate accurate and timely receipt of revenue. Through the course of standard revenue processes, the analyst is expected to identify trends and areas of opportunity that will result in more efficient workflows and optimal collection rates. This individual will become a subject matter expert in all areas relevant to our clients’ billing and revenue cycle, with particular focus on ensuring effective exchanges with various payers to maximize timely collections and payments. Analyst will communicate with external clients in order to achieve department goals. 

PRIMARY DUTIES & RESPONSIBILITIES

• Research moderate to highly complex billing, claim processing, and reimbursement issues
• Consistently meet production standards for assigned tasks
• Report regularly to management on patterns observed 
• Propose solutions and enhancements to areas of opportunity 
• Communicate effectively with payer clients to optimize collections and bill acceptance
• Maintain strong working knowledge of various Revenue Operations workflows
• Ensure confidentiality of all patient accounts by following HIPAA guidelines 
• Performs other duties as assigned

QUALIFICATIONS

• College degree required
• Strong analytical skills 
• Ability to triage and multitask
• Solid written and verbal communication skills
• Organizational and time management skills 
• Proficiency with MS Office Products, basic Excel knowledge preferred
• Medical billing experience preferred
• Basic understanding of HIPAA policies and procedures

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COMPETENCIES (CHOOSE AT LEAST 4)

• Customer Focus

• Integrity and Trust

• Functional/Technical Skills

• Building Effective Teams

• Listening

• Informing

• Action Oriented

• Ethics and Values

• Agility

• Priority Setting

• Planning

• Managerial Courage

   WORKING CONDITIONS & PHYSICAL REQUIREMENTS

The work environment characteristics described here is representative of those of a standard office setting.  The noise level in the work environment is usually moderate.  

While performing the duties of this job, the employee must be able to remain in a stationary position over 50% of the work day; move about inside the office to access files or office equipment; use hands to finger, handle, or feel objects, tools, or controls to operate a computer and other office productivity machines; reach with hands and arms; must communicate and converse with co-workers; and detect/discern information accurately. Specific vision abilities required by this job include close vision and the ability to adjust focus.  The employee must occasionally lift and/or move up to 10 pounds.

EMPLOYEE STATEMENT OF UNDERSTANDING

I have read and understand the job description for my position. I am able to perform all the essential functions of this position.

I agree to comply with the corporate compliance policy and all laws, rules, regulations and standards of conduct relating to my position. As an employee, I understand my duty to report any suspected violations of the law or the standards to my immediate supervisor.

As an employee, I will strive to uphold the mission and vision of the organization. All employees are required to adhere to the values in all their interactions with customers and fellow employees.

EMPLOYEE NAME

SIGNATURE

DATE