Job Description

APPROPRIATE CANDIDATES SHOULD EMAIL JEREMY KRAUS at jkraus@medexsurgical.com and include a cover letter

Medex Surgical (www.medexsurgical.com) is the exclusive distributor of Acumed orthopedic products in Texas (see www.acumed.net).

The Associate Sales Representative (ASR) actively assists more senior sales representatives in their day to day activities servicing surgeons and surgical facilities. The ASR covers cases, daily delivers and returns inventory to and from surgical facilities, and conducts sales activities at the direction of the more senior representatives in the territory.

The ASR develops and maintains productive working relationships with surgeons, surgical facility administrators and operating room staff.

Researches and studies information on new products to gain technical knowledge to improve the experience in the operating room for the surgeon and enhance patient outcomes.

Actively works with surgeons and operating room staff on a daily basis to ensure the surgeon's and facility's needs are met.

The pace is fast and 10 or even 12 hour days are not uncommon.

The ASR will also participate in the weekend call schedule.

Other responsibilities & duties include:

• Daily delivery and pick up of surgical sets used at hospitals & surgery centers.
• Ensure that surgeons and accounts are serviced in accordance with Company's standards and policies.
• Obtain customer feedback and continually work to improve the customer's experience.
• Resolve customer requests or other issues courteously and in a timely manner.
• Effectively work as part of a team environment by enthusiastically assisting fellow employees when needed.
• Proactively identify and seek out opportunities to grow the business.
• Complete required sales reports, expense and regulatory records accurately and promptly.
• Mastery of anatomy, procedures, products and application as evidenced by 90% pass rate on all vendor tests or internal assessments.
• Conduct themselves in a professional and ethical manner, and in accordance with manufacturer and customer code of conduct.

Company Description

Medex Surgical distributes innovative medical devices with exceptional service to orthopedic surgeons and other healthcare professionals. We are the largest distributor of Acumed® products in the USA. Medex Surgical services the State of Texas and with the addition of Medex Northwest in 2019, now the Pacific Northwest as well. Our team of knowledgeable professionals successfully meets the challenges of the surgical community with integrity, expertise and reliability. Founded by Ed Kraus in 1992, the aim of Medex Surgical has always been to deliver advanced medical technologies that improve the surgical outcome and the quality of life for the patient. Medex Surgical is one of the original US distributors for Acumed LLC (www.acumed.net). In 2006, Acumed officially recognized the value of our partnership by naming Medex Surgical the first Premier Sales Agency in America. Together, Medex Surgical and Acumed have enjoyed over three decades of continued growth and success. Medex Surgical has grown to become a trusted partner of the surgical community. By remaining true to our core values Medex Surgical has built a strong reputation for expertise, service and ethical business practice. Medex Surgical prides itself on the longstanding relationships it enjoys with leading surgeons, top manufacturers and dedicated employees. Medex Surgical’s business philosophy is simple: outstanding products and uncompromising service delivered at a competitive price. Our Founder, Ed Kraus, established clear values which continue to guide how we do business today. We realize that profitability without principle is worthless – and fleeting. Medex Surgical has enjoyed over three decades of successful operations by remaining true to our core values: BALANCE We believe in working in order to live, not living to work. Consistent with this value is the belief that it is important always to put family first. EXCELLENCE We demand more from ourselves than anyone else could ever possibly expect. Outstanding sales performance executed with the highest level of service is not a goal it is an expectation. CHARITY We believe that as a responsible corporate citizen it is important to give back to the community. INTEGRITY We demonstrate our commitment to integrity by conducting business with both transparency and honesty. LOYALTY We develop careers for our employees, not just provide jobs. Medex Surgical rewards the commitment of its employees with advancement opportunities, job security and a high quality of life. RESPECT We treat everyone with respect. From the hospital parking lot attendant to a world-renowned surgeon, we believe all those we encounter must be treated with dignity. TEAMWORK All of our employees are important. By working together we achieve much more than any of us possibly could on our own.