Medical Accounts Receivable Specialist
Benefits:
401(k)
Competitive salary
Dental insurance
Health insurance
Paid time off
Profit sharing
Vision insurance
Summary/Objective
The Medical Accounts Receivable Specialist will follow up on unpaid claims utilizing monthly aging reports, file appeals, reconsiderations and work with patients regarding insurance explanations of benefits and insurance verifications. Manages and collects outstanding accounts receivables, with insurance companies and patients. Assists in resolving customer billing problems assisting in the reduction of accounts receivables. Responsible for processing accounts and incoming payments in compliance with financial policies and procedures. Oversees all collections. Performs other related duties as assigned.
Essential Job Functions:
ability to read an Explanation of Benefits form
monitor Aging report to identify outstanding accounts receivables
assist customers with disputes and inquiries and reconciling payment history
perform creative skip tracing techniques to locate patients
answering phones
ensure all accounts have proper and accurate documentation
involved in processing corrected claims
utilize judgement to analyze patient ability to pay and establish payment plan
take actions in order to encourage timely payments and/or turnover to collection agency
investigates historical data
process payments and refunds
resolves billing issues
resolves patient credit issues
Minimum Qualifications:
High school diploma or equivalent.
Associate’s/Bachelor’s degree is preferred
2+ years Prior Medical Patient and Insurance Collections experience required
2+ years Medical Billing experience preferred
Knowledge of medical terminology
Understanding of Medical Claims Processing preferred
Excellent knowledge of billing procedures
Knowledge of collection law and regulations
Excellent communication and interpersonal skills
Efficient in the use of standard office equipment, data entry, typing, 10-key skills, and alpha/numerical filing
Essential Functions (Physical):
· Regular and predictable attendance is an essential job function.
· Majority of the shift is spent standing.
· Frequent reaching, stooping and twisting when filing, accessing records and answering telephone
· Ability to lift up to 25 pounds.
· Read a variety of printed and handwritten materials, computerized reports, manuals, and correspondence.
· Communicates with patients, physicians, families and co-workers in person and on the telephone.
Work Environment:
· Orthopedic Surgery & Sports Medicine operates in a professional office environment. Days and hours of work are conducted Monday thru Friday 8:00 am to 5:00 pm.
· This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
· Orthopedic Surgery & Sports Medicine has multiple locations and travel may be required.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.