Medical Accounts Receivable Specialist

Orthopedic Surgery and Sports, PLLC

Medical Accounts Receivable Specialist

Coeur d'Alene, ID
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Competitive salary

    Dental insurance

    Health insurance

    Paid time off

    Profit sharing

    Vision insurance

    Summary/Objective

    The Medical Accounts Receivable Specialist will follow up on unpaid claims utilizing monthly aging reports, file appeals, reconsiderations and work with patients regarding insurance explanations of benefits and insurance verifications. Manages and collects outstanding accounts receivables, with insurance companies and patients. Assists in resolving customer billing problems assisting in the reduction of accounts receivables. Responsible for processing accounts and incoming payments in compliance with financial policies and procedures. Oversees all collections. Performs other related duties as assigned.

    Essential Job Functions:

    ability to read an Explanation of Benefits form

    monitor Aging report to identify outstanding accounts receivables

    assist customers with disputes and inquiries and reconciling payment history

    perform creative skip tracing techniques to locate patients

    answering phones

    ensure all accounts have proper and accurate documentation

    involved in processing corrected claims

    utilize judgement to analyze patient ability to pay and establish payment plan

    take actions in order to encourage timely payments and/or turnover to collection agency

    investigates historical data

    process payments and refunds

    resolves billing issues

    resolves patient credit issues

    Minimum Qualifications:

    High school diploma or equivalent.

    Associate’s/Bachelor’s degree is preferred

    2+ years Prior Medical Patient and Insurance Collections experience required

    2+ years Medical Billing experience preferred

    Knowledge of medical terminology

    Understanding of Medical Claims Processing preferred

    Excellent knowledge of billing procedures

    Knowledge of collection law and regulations

    Excellent communication and interpersonal skills

    Efficient in the use of standard office equipment, data entry, typing, 10-key skills, and alpha/numerical filing

    Essential Functions (Physical):

    · Regular and predictable attendance is an essential job function.

    · Majority of the shift is spent standing.

    · Frequent reaching, stooping and twisting when filing, accessing records and answering telephone

    · Ability to lift up to 25 pounds.

    · Read a variety of printed and handwritten materials, computerized reports, manuals, and correspondence.

    · Communicates with patients, physicians, families and co-workers in person and on the telephone.

    Work Environment:

    · Orthopedic Surgery & Sports Medicine operates in a professional office environment. Days and hours of work are conducted Monday thru Friday 8:00 am to 5:00 pm.

    · This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

    · Orthopedic Surgery & Sports Medicine has multiple locations and travel may be required.

    Other Duties

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.