Medical Administrative Coordinator

Universal Point Clinics

Medical Administrative Coordinator

Ontario, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Opportunity for advancement

    Paid time off

    Here is a professional and attractive job advertisement for your clinic:

    Medical Administrative Coordinator

    Workers’ Compensation & Occupational Health Clinic

    We are seeking a highly organized, motivated, and detail-oriented Medical Administrative Coordinator to join our growing Workers’ Compensation and Occupational Health clinic team.

    This position plays a critical role in patient coordination, communication, authorization management, scheduling, and overall clinic workflow. Strong communication, documentation, and follow-up skills are essential for success in this role.

    Position Responsibilities

    Schedule all patient appointments efficiently and accurately

    Communicate professionally with patients, employers, insurance adjusters, case managers, and medical providers

    Assist and communicate with patients in both English and Spanish

    Submit Requests for Authorization (RFA) to insurance companies and employers

    Follow up consistently on pending authorizations to ensure timely patient care

    Schedule patients according to authorization approvals and treatment plans

    Track and monitor patient status, including:

    Follow-up appointments

    No-shows

    Missed appointments

    Discharges

    Transfer of care

    Referral status

    Maintain accurate and timely documentation within the EMR system

    Coordinate communication between providers, employers, and insurance carriers

    Ensure all records, authorizations, and patient communications are properly documented

    Support clinic workflow and assist with front-office administrative duties as needed

    Qualifications

    Bilingual in English and Spanish (required)

    Strong communication and customer service skills

    Excellent organizational and multitasking abilities

    Ability to work in a fast-paced medical environment

    Detail-oriented with strong documentation skills

    Prior experience in workers’ compensation, occupational health, medical scheduling, or medical administration preferred

    Familiarity with EMR systems preferred

    Ability to professionally follow up with insurance companies and employers regarding authorizations and patient care coordination

    Important Skills for Success

    The ideal candidate understands that communication, organization, follow-up, and documentation are the keys to success in occupational medicine and workers’ compensation care coordination.

    We are looking for someone who is:

    Reliable

    Professional

    Proactive

    Organized

    Compassionate with patients

    Comfortable handling multiple tasks simultaneously

    Work Environment

    Our clinic provides occupational health services, workers’ compensation injury management, physical examinations, and urgent medical care. We are committed to providing efficient, professional, and patient-centered care while maintaining excellent communication with employers and insurance carriers.

    How to Apply

    Please submit your resume and contact information for consideration.

    We look forward to welcoming a dedicated and motivated team member to our clinic.