Matrix designs, manufactures, and sells innovative technological products that help keep people safe. Originally focused on the underground coal mining industry, Matrix has expanded into new industrial markets in the United States and globally.

We are currently seeking to fill a part time Medical Administrative Support role. In this position, you'll help keep the office running smoothly by scheduling appointments, managing patient records, and assisting with billing and insurance paperwork. This role is all about organization, attention to detail, and providing great service to patients and staff. This position works in a team environment at our home office in Newburgh, IN. This is not a remote position.

This position reports to the Nurse Practitioner.

Duties and Responsibilities

• Greet patients with friendliness and make their experience positive
• Keep the provider's schedule and EHR accurate and up to date
• Handle calls, scheduling, and pre-authorizations with confidence
• Order and organize clinic and office supplies (list lover's welcome!)
• Use Microsoft Office and EHR systems to keep operations smooth
• Bring great communication, teamwork, and positivity every day

Qualifications & Competencies

Employment Eligibility & Verification

All applicants must be able to provide proof of eligibility to work in the United States. Employment is contingent upon the successful completion of the I-9 form, as required by federal law. Additionally, candidates will be required to undergo an employment verification process before beginning work. Please note that we do not offer sponsorship for work authorization (e.g., H-1B, TN, or other visas) at this time.

• High school diploma or equivalent required - college degree preferred
• Friendly, dependable, and detail-oriented
• Someone who enjoys staying organized and solving small daily puzzles
• Comfortable with EHRs and Microsoft Office
• A great communicator who enjoys helping people
• A team player who brings good energy

Working Conditions

• Working conditions are in a climate-controlled office environment

Physical Requirements

The employee is occasionally required to stand, walk and stoop, or crouch. The employee may need to lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Perks & Benefits:

• Part-time schedule – Wednesday, Thursday 7:30 to 3:30 and Friday 7:30 to 2 (20hrs/week)
• Paid holidays (if they fall on a scheduled workday)
• A team that values kindness, humor, and great patient care

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