Benefits:

Bonus based on performance

Competitive salary

Dental insurance

Opportunity for advancement

Paid time off

Woodlands Primary Healthcare is a growing primary care practice seeking a detail-oriented, self-motivated Medical Assistant to support our Chronic Care Management (CCM) and Principal Care Management (PCM) programs remotely. This is an excellent opportunity for a bilingual MA who thrives in a patient-centered environment and is comfortable working independently from home.

About the Role

You will serve as a key touchpoint for our chronic disease patients — conducting monthly care coordination calls, documenting clinical interactions, updating care plans, and ensuring patients remain engaged with their treatment goals between office visits. This is a remote position requiring reliable internet, a quiet workspace, and strong self-discipline.

Key Responsibilities

Conduct monthly CCM/PCM outreach calls with enrolled patients to review symptoms, medications, and care plan progress

Accurately document all encounters and time logs in eClinicalWorks (ECW)

Coordinate care between specialists, PCP, and ancillary providers

Assist with care plan creation and updates under provider supervision

Identify and escalate urgent patient concerns to the clinical team

Maintain compliance with CMS billing requirements for CCM/PCM time tracking

Support patient enrollment and consent documentation

Requirements

Medical Assistant certification (CMA, RMA, or equivalent) preferred

Minimum 2–3 years of experience in a clinical or care coordination role

Proficiency in eClinicalWorks (ECW) — required, no exceptions

Experience with CCM, PCM, or RPM programs strongly preferred

Bilingual — English/Spanish required (spoken and written)

Must reside in the Spring, TX or Katy, TX area

Reliable home office setup with stable internet connection

Strong communication, documentation, and time-management skills

Ability to work independently with minimal supervision

Compensation & Schedule

Pay: $17–$25/hour depending on experience

Full-time or part-time options available

Monday–Friday | Standard business hours (CST)

Benefits

Paid time off

Flexible scheduling

Growth opportunities within an expanding practice

Supportive clinical team and clear workflows

Flexible work from home options available.