Job Description: Certified Medical Assistant

We are seeking a dedicated and professional Certified Medical Assistant (CMA) to provide clinical and administrative support in a fast‑paced outpatient medical office. This role is essential to ensuring efficient daily operations while delivering high-quality patient care and exceptional customer service. The ideal candidate demonstrates strong organizational skills, attention to detail, and the ability to multitask while maintaining a positive and professional demeanor.

You will work closely with providers and patients, supporting a wide range of activities related to patient care, communication, and administrative coordination. Accuracy, efficiency, and professionalism are key to success in this role.

Key Responsibilities

• Respond to general patient questions regarding medical information
• Answer, screen, and return phone calls in a timely and courteous manner
• Schedule patient appointments
• Scan and upload documents into the electronic health record (EHR) system, Knowledge of CareCloud a plus
• Manage emails and assigned tasks within the EHR system
• Assist clinical staff with patient rooming and intake procedures

Qualifications & Skills

• Proven experience working as a Medical Assistant
• Strong knowledge of medical office management systems and procedures
• Experience working within an electronic health record (EHR) system
• Excellent time management skills with the ability to multitask and prioritize
• Strong customer service mindset with social perceptiveness
• Excellent written and verbal communication skills
• Strong organizational and planning abilities
• Preferred experience in prior authorizations in procedure, surgery and medications.
• Proficiency in Microsoft Office and the ability to quickly learn new clinical software systems
• Degree in Medical Assisting preferred

Experience Requirements

• Certified Medical Assistant (CMA): Minimum 1 year (required)

Work Location

• In-person position

• This role supports CPSS and requires weekly rotation between Avon, Lafayette and other office locations.

• Health insurance

• Dental insurance

• Vision insurance

• Paid time off

• Employee discount

CMA: 1 year (Required)

Work Location: In person