BFF Medical Wellness Clinic

About BFF

We’re a membership-based functional medicine and aesthetics clinic focused on proactive health, body composition, and concierge-level care. We’re a young, growing practice with high standards, a warm vibe, and real opportunities to grow with us.

Role Snapshot

This is a patient-facing, flow-driving Medical Assistant role. You’ll coordinate front-to-back clinic operations, support providers, perform IM/SQ injections and venipuncture , educate patients on our membership model , and keep visits smooth, timely, and reassuring.

What You’ll Lead

• Clinic Flow & Patient Experience: Room patients, take vitals, prepare treatment spaces, and keep schedules on time; set a calm, confident tone.

• Patient Education: Explain membership benefits, processes, and next steps; reinforce care plans and home instructions with clarity.

• Clinical Support (per provider orders & clinic protocols):

*  **IM/SQ injections** (e.g., vitamins, meds)

*  **Venipuncture / phlebotomy** and specimen handling

* Point-of-care tests, medication and supply prep, clean room turnover

• Documentation & Follow-Through: Update EMR accurately, queue orders, manage task lists, and close loops—no drop-offs.

• Communication Hub: Professional phone, text, and in-person communication; coordinate follow-ups and series appointments.

• Safety & Compliance: HIPAA, infection control, sharps safety, and checklists; maintain spotless rooms and equipment readiness.

• Operational Rhythm: Opening/closing routines, inventory cues, event support, review invitations, and brand-forward presentation.

You’ll Thrive Here If You Are

• Confident & Composed: You lead conversations, de-escalate stress, and perform reliably under pressure.

• A Standout Communicator: Clear verbal ability, active listening, professional vocabulary, excellent bedside manner.

• Adaptable & Quick-Learning: You pick up new systems, protocols, and clinical language fast.

• Detail-Obsessed Finisher: You follow through, document precisely, and prevent small misses from becoming issues.

• Curious & Growth-Oriented: You ask smart questions, welcome feedback, and enjoy expanding scope as the clinic scales.

• Passionate About Proactive Health: You love helping people feel and function better—not just “processing visits.”

Qualifications (California)

• Medical Assistant training/certificate required; MA certification (CCMA, CMA, RMA) preferred.

• Proven competency with IM/SQ injections and venipuncture/phlebotomy in