Benefits:

401(k)

Dental insurance

Health insurance

Opportunity for advancement

Training & development

Vision insurance

Medical Assistant – Bilingual (Spanish) with Phlebotomy Experience Required

Location: Burbank, CA Practice: Interventional Pain Management

Join our premier Interventional Pain Management practice in Burbank, where we combine clinical excellence with compassionate care. We’re looking for a proactive, dependable, and customer-focused Medical Assistant who thrives in a dynamic, team-oriented environment.

Who We’re Looking For:

An individual who is: Professional in demeanor and appearance Punctual, reliable, and a fast learner Positive, upbeat, and team-oriented Experienced in both front and back office duties Bilingual in Spanish and English (required) Experienced with phlebotomy (required)

Candidates must be graduates of a Medical Assistant program with at least 2 years of relevant experience and Medical Assistant certification.

Core Responsibilities:

Front Office (Admin):

Answer phones, greet and check in patients

Schedule appointments and manage chart retrieval

Verify insurance, request and follow up on authorizations

Fax, scan, and upload documents to EMR

Communicate with referring physicians and organize practice documentation

Batch superbills for billing

Back Office (Clinical):

Take vitals and assist in in-office procedures and injections

Prep syringes, needles, medications, and EMG machines

Assist with ultrasound-guided injections

Perform urine drug screen collections

Perform phlebotomy and lab-related tasks

Manage room cleaning, supply restocking, and inventory

Obtain and organize medical records and imaging

Patient Communication:

Gather thorough medical histories (symptoms, meds, imaging, family history, etc.)

Document information into Electronic Medical Records

Effectively communicate patient concerns to providers

Collaborate closely with staff to ensure timely patient care

Knowledge & Skills Required:

EMR systems, Microsoft Office, Google Drive, scanning/uploading

Health insurance verification (PPO, Medicare, TriCare, Work Comp, etc.)

Understanding of the insurance authorization process

Familiarity with medical terminology in musculoskeletal/pain medicine

Strong attention to detail, grammar, spelling, and patient data accuracy

Ability to multi-task, prioritize, and adapt to changing needs

Excellent verbal and written communication skills

A commitment to confidentiality, OSHA, HIPAA, and clinical standards

Positive, respectful attitude with a passion for patient care

Preferred Traits:

World-class customer service mindset

Willingness to be cross-trained and adaptable

Receptive to feedback and committed to continuous learning

Benefits:

Medical, Dental, and Vision Insurance

401(k) for eligible full-time employees

Salary based on experience

If you’re ready to bring your expertise to a collaborative, fast-paced practice that values professionalism and compassion, we’d love to hear from you.