Benefits:

Flexible schedule

Benefits/Perks

Great Work Environment

Career Advancement Opportunities

MUST BE BASED IN CONNECTICUT

Job Summary

We are seeking a Medical Assistant based in Connecticut to join our team! As a Medical Assistant, you will be preparing for each patient visit by preparing charts and pulling notes before their arrival, providing routine support alongside nurses and medical staff, and assisting with keeping track of tests and lab reporting to ensure everything arrives on time and the patient is kept informed on their condition and care. You will also be helping manage the inventory of medical supplies, setting up machines and testing equipment, and cleaning instruments and rooms as needed. The ideal candidate has strong customer service skills, an interest in learning more about a working medical environment, and has previous office experience. In this role, you will play a crucial part in delivering cutting-edge interventional treatments including Spravato® (esketamine) therapy and Transcranial Magnetic Stimulation (TMS) alongside standard outpatient psychiatric care. You will work closely with our clinical team to manage patient care pathways, assist with specialized treatment protocols, and ensure a safe, supportive, and welcoming environment for every patient

Responsibilities

Prepare for the patient visit, including pulling charts and notes, as well as setting up medical equipment

Clean instruments and equipment after use

Answer phones and field questions about medical issues, identifying visit needs

Assist nurses and doctors with basic medical care and procedures

Track lab results, call in prescriptions, and handle basic medical office duties

Greet patients, complete clinical intakes, and obtain accurate vital signs.

Manage patient scheduling, check-ins/check-outs, and administrative documentation in the EMR system.

Assist clinicians with patient monitoring, treatment preparations, and clinical coordination.

Maintain clean, stocked, and comfortable treatment rooms adhering to safety protocols.

Facilitate prior authorizations, insurance verifications, and patient communications as needed.

Qualifications

BLS Certification or Certified Medical Assistant desired

Excellent customer service skills

Strong attention to detail

Active Medical Assistant Certification (CMA/RMA) preferred.

1+ years of clinical experience in an outpatient or behavioral health setting preferred.

Strong interpersonal skills, empathy, and excellent verbal/written communication abilities.

Proficiency with Electronic Medical Record (EMR) systems.

Preferred Qualifications (Added Advantage)

Spravato® (Esketamine) Experience: Familiarity with REMS protocol compliance, patient administration monitoring, and post-treatment observation.

TMS (Transcranial Magnetic Stimulation): Prior experience or training in setting up, administering, or monitoring TMS therapy sessions.