Job Summary:

Onero Rx is seeking a Medical Assistant (MA) to coordinate and support our Remote Patient Monitoring and Chronic Care Management program. This is an in-person role at our corporate location in West Des Moines, Iowa. The role is innovative healthcare initiative enables the remote tracking of patients’ health through cellular-connected blood pressure and blood glucose monitors. The CMA will lead engaging eligible patients, patient enrollment, coordinate Telemedicine visits, and manage ongoing patient monitoring tasks—playing a vital role in improving patient outcomes.

Key Responsibilities:

Patient Recruitment, Enrollment & Onboarding:

• Serve as a primary coordinator recruiting existing patients into clinical programs
• Coordinate initial patient visits at Onero Rx affiliated pharmacy locations.
• Confirm patient eligibility through insurance verification and documentation.
• Register patients and complete patient intake and monitoring device setup.
• Educate patients on the program, its health benefits, and proper device use.
• Facilitate a live Telemedicine visit between the patient and a remote physician during their visit.
• Collaborate with the pharmacist for a brief introduction at the start of each new patient visit.

** Ongoing Monitoring & Care Management:**

• Review patient-submitted vital signs daily via the RPM portal.
• Identify abnormal readings and escalate clinical concerns to pharmacists or providers.
• Perform regular care management including patient communication, record updates, and device troubleshooting.
• Ensure monthly monitoring compliance and follow-up scheduling.

** Program Workflow Implementation:**

• Utilize standardized workflows, task lists, and training protocols for optimal program execution.
• Maintain accurate records and support quality assurance efforts.
• Assist with data collection related to patient outcomes and program performance.

** Program Impact:**

• Contribute to meaningful patient outcomes by helping patients control their chronic conditions.
• Be part of a team delivering innovative, high-value care.

** Required Qualifications:**

• Experience in outpatient care, chronic disease management, or care coordination.
• Excellent communication and patient engagement skills.
• Comfortable using Telemedicine platforms and clinical monitoring software.
• Organized and able to work independently while managing multiple priorities.

** Preferred Qualifications:**

• Experience with Remote Patient Monitoring or population health management.
• Familiarity with working across virtual teams.
• Certified Medical Assistant (CMA) with active certification preferred.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid training
• Professional development assistance
• Retirement plan
• Vision insurance