Medical Assistant-Receptionist

Charles County Neurology

Medical Assistant-Receptionist

Waldorf, MD
Full Time
Paid
  • Responsibilities

    Benefits/Perks

    Competitive Compensation

    Great Work Environment

    Job Summary We are seeking a Medical Assistant/Receptionist to join our team. This dual-role position supports both clinical and front desk operations to ensure smooth patient flow and high-quality care. You will assist with preparing exam rooms, supporting providers during patient visits, coordinating lab work and prescriptions, and keeping patients informed about their care. On the administrative side, you will be responsible for greeting patients, answering phones, scheduling appointments, verifying insurance, and managing communications through our electronic medical records (EMR) system. The ideal candidate has strong customer service skills, attention to detail, and enjoys working in a fast-paced medical office environment.

    Responsibilities

    Greet patients, check them in and out, and verify insurance and demographic information

    Answer and route phone calls, handle appointment scheduling, and assist with patient inquiries

    Support providers with basic clinical tasks and procedures during patient visits

    Prepare exam rooms, set up medical equipment, and ensure rooms are cleaned and restocked

    Track lab orders and results, call in prescriptions, and ensure timely follow-up with patients

    Use EMR to document visits, scan and manage records, and handle provider communications

    Assist with general office tasks such as faxing, processing referrals, and handling incoming messages

    Help manage inventory of medical and office supplies

    Support billing, prior authorizations, and other administrative workflows as needed

    Perform other duties as assigned to support the overall operation of the practice

    Qualifications

    BLS Certification or Certified Medical Assistant desired

    Excellent customer service skills

    Strong attention to detail