Benefits/Perks
Competitive Compensation
Great Work Environment
Job Summary We are seeking a Medical Assistant/Receptionist to join our team. This dual-role position supports both clinical and front desk operations to ensure smooth patient flow and high-quality care. You will assist with preparing exam rooms, supporting providers during patient visits, coordinating lab work and prescriptions, and keeping patients informed about their care. On the administrative side, you will be responsible for greeting patients, answering phones, scheduling appointments, verifying insurance, and managing communications through our electronic medical records (EMR) system. The ideal candidate has strong customer service skills, attention to detail, and enjoys working in a fast-paced medical office environment.
Responsibilities
Greet patients, check them in and out, and verify insurance and demographic information
Answer and route phone calls, handle appointment scheduling, and assist with patient inquiries
Support providers with basic clinical tasks and procedures during patient visits
Prepare exam rooms, set up medical equipment, and ensure rooms are cleaned and restocked
Track lab orders and results, call in prescriptions, and ensure timely follow-up with patients
Use EMR to document visits, scan and manage records, and handle provider communications
Assist with general office tasks such as faxing, processing referrals, and handling incoming messages
Help manage inventory of medical and office supplies
Support billing, prior authorizations, and other administrative workflows as needed
Perform other duties as assigned to support the overall operation of the practice
Qualifications
BLS Certification or Certified Medical Assistant desired
Excellent customer service skills
Strong attention to detail