About Survivor Healthcare
At Survivor Healthcare, we are redefining what it means to care for cancer survivors.
Our model focuses on the long-term effects of cancer and its treatment—helping patients manage fatigue, cognitive changes, pain, and other challenges that persist long after treatment ends. We deliver compassionate, evidence-based care through a fully virtual, multidisciplinary approach designed to improve quality of life.
The Role
We are seeking a highly organized, proactive, and patient-centered Medical Assistant to support our clinical team with outreach, scheduling, and follow-up.
This is a critical role in ensuring patients feel supported and informed throughout their care journey. You will be the bridge between our patients and providers, helping coordinate care and ensure a seamless patient experience.
Key Responsibilities
Patient Outreach & Engagement
- Conduct outbound calls, texts, and emails to engage new and existing patients
- Support patient onboarding, including intake coordination and documentation collection
- Ensure patients understand next steps and feel supported between visits
Scheduling & Coordination
- Schedule and manage virtual appointments across providers and disciplines
- Optimize calendars to ensure efficient, patient-centered workflows
- Coordinate follow-ups, reschedules, and reminders
Follow-Up & Care Continuity
- Track and execute post-visit follow-ups and care plan check-ins
- Monitor patient tasks, referrals, and next steps to ensure completion
- Escalate clinical concerns to the appropriate team members
Administrative & Clinical Support
- Maintain accurate records in the EMR
- Assist with documentation workflows and patient communications
- Support multidisciplinary coordination across the care team
Qualifications
- 1–3+ years of experience as a Medical Assistant, Care Coordinator, or similar role
- Experience in oncology, primary care, or telehealth strongly preferred
- High school diploma or equivalent required; Medical Assistant certification or relevant clinical experience preferred
- Excellent communication skills—clear, empathetic, and professional
- Strong organizational skills and attention to detail
- Comfortable with technology, including EMRs, scheduling tools, and Google Workspace
- Understanding of HIPAA and patient confidentiality standards
What Makes This Role Unique
- Mission-driven work: Help cancer survivors navigate life during and after treatment
- Fully remote: Work from anywhere in the U.S.
- Collaborative environment: Be part of a multidisciplinary care team
- Meaningful patient relationships: Play a direct role in improving patient experience
Support & Growth
We are committed to your success and development. You'll receive:
- Structured onboarding and training
- Ongoing support from clinical and operational leaders
- Opportunities to grow with a rapidly expanding care model
Work Environment
- Fully remote, telehealth-based model
- Flexible scheduling aligned with patient and team needs
- No evenings, weekends, or on-call requirements
Our Commitment to Diversity
Survivor Healthcare is an equal opportunity employer. We are committed to building a diverse and inclusive team and making employment decisions based on merit.
Ready to Join Us?
If you're passionate about patient-centered care and want to play a key role in transforming supportive oncology care, we'd love to hear from you.