MSS is looking for a Medical Assistant in Omaha, NE
General Summary of Position
The Medical Assistant performs clinical and administrative duties in an ambulatory care setting under the supervision of a physician/provider and/or a registered nurse. Duties may include venipuncture, pulmonary function test (PFT), ankle brachial index (ABI) and electrocardiograms (EKG), measurement, and documentation of vital signs, and assisting providers with patient exams, and telephone and clerical support.
Minimum Qualifications
Education
· High School Diploma or GED Required and
· Completion of an accredited Medical Assistant/Phlebotomy program Preferred
· Phlebotomy certification from accredited training course, when mandated by state requirements.
· Qualified candidates must possess organizational and problem-solving skills, exceptional communication and customer service and a strong attention to detail.
· Individuals must be able to work independently and as part of a team, have good interpersonal skills and a willingness to be flexible and adapt to changing situations.
· Candidates must possess basic computer skills.
· This job may require sitting for long periods, bending, twisting and occasionally lifting more than 10 pounds.
Essential Functions include:
· Contributes to the achievement of established organization goals and objectives and adheres to organization policies, procedures, quality, and safety standards. Complies with governmental regulations and accreditation standards.
· Assists providers with patient preparation for examination, minor office procedures and with the examination and education of patients. Supports other members of the clinical care team, assuring optimal best-practice patient flow; manages variable and unpredictable patient volume throughout the workday. Provides clerical support and serves as backup for the Administrative Assistant or other team members as needed.
· Participates in daily team huddles to review and prepare for scheduled patient visits. Screens all patients, regardless of visit type, for preventative care needs, ongoing support, barriers to care, safety concerns, and potential fall risk.
· As part of a High Reliability Organization, reports actual and potential problems concerning patients, families and associates using established reporting protocols for Optum Serve and/or work location. Participates in performance improvement initiatives to improve care quality and safety.
· Ensures ongoing compliance with regulatory, accreditation, and quality/safety standards by maintaining and auditing temperature logs, ensuring medication supplies are current/unexpired, checking and maintaining emergency equipment, area free of clutter, and other related tasks.
· Performs selected patient and laboratory testing consistent with the scope of the practice, including but not limited to electrocardiography, pulmonary function tests, and vision and hearing testing (dependent upon provider and site requirements). Documents these activities in the patient's electronic medical record (EMR) or other venues based on policy.
· Provides escort for patients and assists with patient discharge activities. Provides chaperoning for patients per policy.
· Fulfills infection prevention and environmental responsibilities as assigned, which many include: Light cleaning during clinic hours and cleaning of equipment. Updates appropriate records of scheduled equipment maintenance and manages drug and medical supply inventories.
· Provides telephone-screening services to gather information from patients determine appropriate disposition and document per established telephone screening protocols.
· Under onsite, provider supervision may perform phlebotomy.
· Utilizes the EMR to propose patient medication refills for provider approval. Completes requisitions for tests (if applicable).
· Attends scheduled meetings including, but not limited to, regular staff meetings and training classes for safety, infection control, OSHA, CLIA, BLS and others as required.
· Demonstrates behavior consistent with OptumServe mission, vision, goals, SPIRIT values, objectives, and patient care philosophy.
· Performs other duties as assigned.
Additional Functions include:
· Excellent critical thinking, problem solving, verbal and written communication skills, in addition to patience and a high-level of customer service to all attendees and fellow staff
· Always acts professionally with minimal supervision as a representative of OptumServe
· Possesses strong organizational skills and the ability to prioritize, solve moderately complex problems while working both independently and collaboratively with others
· Organizes workload, sets priorities, completes assignments in a timely manner and utilizes resources appropriately while complying with organizational standards
· Dedicated to building rapport with team members, patients, and the management team by demonstrating a strong customer service orientation and a continuous positive image of OptumServe
· Accountability to be punctual and abide by work schedule
· Maintains compliance with OptumServe and Federal, State, and Local regulatory, contractual, and organizational guidelines including HIPAA as outlined in training and policies/procedures, quality assurance and improvement processes
· Performs any other duties as directed by OptumServe Leadership
Job Types: Full-time, Contract
Pay: From $22.00 per hour
Benefits:
Medical Specialty:
Schedule:
Experience:
Ability to Relocate:
Work Location: In person