Benefits:

Opportunity for advancement

Job Title: Medical Assistant / Front Desk Coordinator (Part-Time) Company: Innovative Treatment Centers, LLC Location: Glen Burnie, Maryland Job Type: Part-Time Pay: $21.00 per hour Schedule: Monday – Friday | 2:00 PM – 7:30 PM

Join a Growing Behavioral Health Team

Innovative Treatment Centers (ITC) is seeking a reliable and compassionate Medical Assistant / Front Desk Coordinator to join our team in Glen Burnie, Maryland. This role combines patient-facing administrative duties with clinical support, making it ideal for individuals who enjoy working closely with patients while helping ensure the clinic runs smoothly.

Our practice specializes in mental health and addiction treatment, and we are committed to delivering compassionate, culturally competent, and evidence-based care to the communities we serve.

This position is perfect for someone who is organized, personable, and comfortable working in a fast-paced outpatient healthcare environment.

Bilingual applicants are strongly encouraged to apply.

Responsibilities

Front Desk Duties

Greet and check in patients in a professional and welcoming manner

Schedule and confirm appointments

Answer phone calls and assist with patient inquiries

Verify insurance and patient demographic information

Collect copayments and maintain accurate patient records

Manage appointment reminders and follow-ups

Clinical Support

Prepare patient charts prior to visits

Obtain vital signs when required

Assist with urine drug screenings (UDS) and specimen documentation when applicable

Support providers with basic clinical coordination tasks

Maintain exam rooms and clinical supplies

Administrative Support

Maintain accurate documentation within the electronic medical record (EMR) system

Ensure HIPAA compliance and patient confidentiality

Assist with patient intake forms and onboarding paperwork

Help coordinate communication between patients, providers, and administrative staff

Qualifications

Required

High school diploma or equivalent

Strong organizational and multitasking skills

Excellent communication and customer service skills

Ability to work in a professional healthcare environment

Preferred

Experience working in a medical office, behavioral health clinic, or outpatient setting

Medical Assistant certification or relevant healthcare experience

Experience with EMR systems and scheduling software

Bilingual (Spanish preferred)

What We Offer

Competitive hourly pay

Supportive team environment

Opportunity to gain experience in behavioral health and addiction medicine

Professional development opportunities within a growing healthcare organization

About Innovative Treatment Centers

Innovative Treatment Centers is an outpatient behavioral health practice focused on mental health, addiction medicine, and integrative psychiatric care. Our multidisciplinary team is committed to providing high-quality, patient-centered care while expanding access to mental health services in the community.

How to Apply

Interested applicants should send their resume and a brief introduction to:

📧 tbaird@innovativetreatmentcenters.com