At Doral Health & Wellness, we are a state-of-the-art, multi-specialty healthcare organization proudly serving the Brooklyn community. Our mission is to provide compassionate, patient-centered care through innovative and accessible healthcare services. As we continue to expand our care management initiatives, we are seeking a dedicated Medical Assistant to support our Remote Patient Monitoring (RPM) Program.

This is an excellent opportunity for a compassionate, organized, and technology-savvy Medical Assistant who is passionate about improving patient outcomes through proactive care coordination and remote monitoring.

Responsibilities

• Support patients enrolled in the Remote Patient Monitoring (RPM) program.
• Educate patients on the use of remote monitoring devices and ensure proper setup.
• Monitor incoming patient health data and escalate abnormal findings to the clinical team.
• Conduct outbound calls to engage patients, provide follow-up, and encourage compliance with monitoring protocols.
• Document patient interactions accurately in the electronic medical record (EMR).
• Coordinate with providers, nurses, and care management staff to ensure timely patient care.
• Assist with scheduling follow-up appointments and addressing patient questions.
• Maintain compliance with HIPAA and all organizational policies and procedures.

Qualifications

• High school diploma or equivalent required; Medical Assistant certification preferred.
• Minimum of 1 year of experience as a Medical Assistant, preferably in primary care, care management, or chronic disease management.
• Experience with Electronic Medical Records (EMR).
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational skills with exceptional attention to detail.
• Comfortable using technology and educating patients on medical devices.
• Bilingual (English/Spanish) is required.

Benefits

• Competitive Pay – $27.00 per hour
• Health, Dental, and Vision Insurance
• Paid Time Off & Paid Holidays
• Life & Disability Insurance
• 401(k) Retirement Plan with Company Match
• Ongoing Training and Career Growth Opportunities
• Supportive, Mission-Driven Team Culture

If you are passionate about improving patient care through innovative healthcare solutions and enjoy working with patients in a collaborative environment, we encourage you to apply and become part of the Doral Health & Wellness team.