Benefits:
401(k)
401(k) matching
Competitive salary
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance
Benefits/Perks
Competitive Compensation
Great Work Environment
Career Advancement Opportunities
Job Summary
Desert Ridge Family Physicians is a fast-paced, patient-centered private practice dedicated to delivering high-quality care to our community. We are seeking a detail-oriented and reliable Medical Biller to join our administrative team and help ensure the accurate and timely processing of patient billing and insurance claims. This position is in-person only.
Accounts Receivable (A/R) Responsibilities
Post payments to patient ledgers upon receipt
Follow up on underpaid or unpaid insurance claims to ensure proper reimbursement
Follow up on outstanding insurance balances
Send collection letters to past-due patient accounts
Troubleshoot and resolve any issues that arise in patient ledgers
Respond to billing-related inquiries
Responsibilities
Answer incoming patient phone calls and address all billing-related inquiries
Follow up on unpaid claims within the standard billing cycle timeframe
Accurately verify insurance benefits and eligibility, helping patients make informed decisions regarding healthcare costs
Contact insurance carriers (via phone or online portals) for claim status and resolution
Serve as the primary point of contact for patients and insurance payers regarding billing questions
Review patient account statuses and resolve billing or processing issues in a timely manner
Review and process insurance correspondences such as Explanations of Benefits (EOBs); determine necessary steps such as submitting first or second appeals
verify insurance coverage and follow up on claim denials, rejections, appeals, and unpaid claims
Qualifications
Team player and self-motivated, with the ability to manage time effectively
Excellent patient service skills with warm, friendly phone etiquette
Strong verbal and written communication skills
Minimum of 2 years of experience in medical accounts receivable (A/R)
Minimum of 2 years of experience in medical billing
Solid knowledge of CPT, ICD-10, and HCPCS coding
Experience with Athena EHR is a plus