Benefits:

Competitive salary

Bonus based on performance

Free food & snacks

Knowledge in healthcare billing practices within the mental health field is a PLUS

Agape is seeking a detail-oriented and organized Biller/Administrative Assistant to join our team. This position is full-time in our Parkville office. The ideal candidate will have experience in clerical duties, customer service, billing for mental health companies, and office management. This position offers the opportunity to work in a professional environment and contributes to the smooth operation of our office and billing processes. The ideal candidate will be a proactive individual who can multi-task, learn quickly, and adapt easily. Responsibilities:

Review and verify the accuracy of billing data and correct any errors

Prepare and submit claims to insurance companies

Follow up on unpaid claims within standard billing cycle timeframes Utilize medical coding to ensure compliance with federal regulations

Communicate with patients, insurance companies, and healthcare providers regarding billing issues

Maintain confidentiality of all patient information

Experience:

Proven experience in medical billing, medical records, and coding

Familiarity with medical terminology, DRG, ICD-10, and medical collection practices

Knowledge of medical office systems and procedures

Greet and assist visitors in a professional and friendly manner

Answer and direct phone calls promptly and efficiently

Perform clerical tasks such as filing, photocopying, and data entry

Manage office supplies inventory and place orders when necessary

Assist with scheduling appointments and maintaining calendars

Handle incoming and outgoing mail and emails

Provide administrative support to staff as needed

Maintain a clean and organized reception area

Perform outreach as needed

Preferred Qualifications:

Previous experience in a mental health office or similar setting

Strong proofreading skills with attention to detail

Proficient in using office equipment such as printers, copiers, and fax machines

Excellent phone etiquette and customer service skills

Proficient with Microsoft Office is required

This position requires strong attention to detail, excellent organizational skills, and the ability to work efficiently in a fast-paced environment. If you have a passion for accuracy, good customer service, and phone etiquette, and are knowledgeable in healthcare billing practices within the mental health field, we encourage you to apply.