Benefits:

401(k)

401(k) matching

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Clinic Description

Ellie Mental Health – New Mexico is a growing mental health and wellness agency. We provide individuals, couples, and group therapy services to New Mexicans. The Ellie Staff pride themselves on being an innovative and creating team that works collaboratively with clients and community partners to deliver the most comprehensive and personalized treatment to all clients.

Required Qualifications and Skills

· High School Diploma or Higher required.

· 2 years of medical billing, preferably within behavioral health or outpatient setting, required.

· Certification as a Medical Biller and Coder, preferred.

· Effective written and verbal communication skills.

· Ability to complete and submit documentation of services and other documents in a timely manner.

· Comfort and familiarity working with a diverse client base.

· Proficient in the use of typical office technology (computers, e-mail, etc.) and Electronic Health Record systems.

· Must pass a CYFD background check.

Responsibilities and Duties

Revenue Cycle Management

• Prepare, review and submit insurance claims accurately and in a timely manner.

• Track claims through the payment process and resolve rejections or denials.

• Monitor and reconcile insurance and client payments, ensuring all revenue is properly recorded.

• Assist with payment recovery and follow up on outstanding balances.

• Track payments and assist with calculating clinician commissions.

Credentialing and Eligibility

• Assist with provider credentialing and re-credentialing for insurance panels.

• Verify client insurance eligibility and benefits prior to appointments, as required.

• Maintain current and organized records for credentialing and billing documentation

Client Financial Coordination

• Communicate with clients regarding account balances and billing questions.

• Establish and manage payment plans in accordance with clinic policies.

• Provide exceptional customer service when discussing financial options and resolving billing issues.

Administrative Support

• Build and maintain positive relationships with insurance provider representatives.

• Answer phone calls and assist clients and staff with billing inquiries

• Assist with filling in for scheduling staff, when needed.

• Maintain compliance with HIPAA and confidentiality standards.

Professional Development

• Complete all training requirements for Ellie Mental Health.

• Review and follow all state regulations, code of ethics, and insurance protocols in accordance with your position.

• Participate in ongoing training and professional development opportunities.

• Adhere to all company policies and ensure you are reviewing and adhering to any new policies as instructed throughout your employment.