About the Role:

Join PRIME CLINICAL RESEARCH INC as a Medical Call Rep and Office Assistant, where you'll play a vital role in supporting our clinical research team in Mansfield, TX. This position is perfect for individuals who thrive in a fast-paced environment and are passionate about making a difference in the healthcare industry.

Responsibilities:

Handle incoming calls and inquiries from patients and healthcare professionals.

Schedule appointments and manage calendars for clinical research studies.

Maintain accurate patient records and documentation in compliance with regulations.

Assist in the preparation of study materials and patient information packets.

Provide administrative support to the research team as needed.

Respond to emails and follow up on patient concerns promptly.

Ensure a welcoming and professional environment for all visitors.

Collaborate with team members to improve office processes and patient interactions.

Requirements:

High school diploma or equivalent; relevant experience preferred.

Excellent communication skills, both verbal and written.

Proficient in Microsoft Office Suite and electronic medical records.

Strong organizational skills and attention to detail.

Ability to multitask and prioritize effectively in a busy environment.

Prior experience in a medical or clinical setting is a plus.

Positive attitude and a commitment to patient care.

Ability to work independently and as part of a team.

About Us:

PRIME CLINICAL RESEARCH INC has been a leader in clinical research for over a decade, dedicated to improving patient outcomes through innovative studies. Our commitment to excellence and integrity has earned us the trust of both our clients and employees, making us a preferred choice in the healthcare community.