Medical Case Coordinator

The Pain Center of Illinois

Medical Case Coordinator

Chicago, IL
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Dental insurance

    Health insurance

    Paid time off

    Responsibilities:

    Serve as the primary point of contact for patients from intake through completion of care

    Schedule and manage patient appointments across clinic, surgery, and physical therapy departments

    Verify insurance coverage and obtain necessary authorizations

    Communicate with attorneys and other healthcare providers regarding patient cases

    Maintain accurate and timely documentation in the patient’s record

    Track case progress and ensure all necessary follow-ups are completed

    Provide exceptional customer service and support to patients and their families

    Qualifications:

    Previous experience in a medical office or healthcare setting preferred

    Knowledge of insurance verification and authorization processes

    Strong communication and organizational skills

    Ability to multitask and manage cases efficiently

    Proficiency with medical office software and electronic health records