Benefits:

401(k)

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Benefits/Perks

Competitive salary

Health insurance

401k

Great work-life balance

Paid time off

Ongoing training

Job Summary We are seeking an organized, motivated, and dependable Medical assistant/Chronic Care Coordinator to support the patients in our medical practice.

The Chronic Care Coordinator will work closely with patients, physicians, nurse practitioners, office staff, and other healthcare professionals to ensure patients with chronic medical conditions receive appropriate ongoing care and follow-up.

The position includes patient outreach, care coordination, CCM enrollment, documentation, follow-up of patient needs, and monitoring completion of monthly chronic care activities.

Key Responsibilities

Conduct monthly outreach to patients enrolled in the Chronic Care Management program.

Assist with pateint navigation task including prior authorisation resolution, referral routing and scheduling, medication refill request, DME supply ordering and transportation arrangements

Provide patient education on current medical conditions and medications

Qualifications

Required:

A valid driver’s license, reliable personal transportation, and the ability to travel to assigned locations are required for this position.

Experience in healthcare, medical-office operations, patient coordination, or a related field.

Excellent communication and interpersonal skills.

Strong organizational and time-management skills.

Strong computer skills and ability to work with an EMR.

Ability to manage multiple patients and tasks simultaneously.

Strong attention to detail and documentation.

Ability to work independently and as part of a healthcare team.

Understanding of patient confidentiality and HIPAA requirements.

Ideal Candidate

We are looking for someone who is:

Compassionate and patient-focused

Highly organized and dependable

Comfortable communicating with patients by telephone

Detail-oriented

Able to follow established workflows

Comfortable working with productivity goals and monthly deadlines

Proactive about identifying and resolving patient needs

Interested in chronic disease management and improving continuity of care