Benefits:

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Key Responsibilities:

Post insurance and patient payments (EOBs/ERAs) to patient accounts accurately and within established timelines.

Reconcile daily deposits, including checks, EFTs, credit card payments, and lockbox transactions.

Review Explanation of Benefits (EOBs) and Electronic Remittance Advices (ERAs) for accuracy and completeness.

Apply contractual adjustments, denials, and patient responsibility amounts appropriately.

Identify and escalate payment discrepancies, underpayments, or posting issues.

Balance posted transactions to bank deposits and system reports daily.

Process and post refunds, recoupments, and takebacks as needed.

Work closely with billing and follow-up teams to resolve unapplied cash and variances.

Maintain compliance with payer contracts, company policies, and regulatory requirements.

Document posting procedures and maintain audit-ready records.

Qualifications:

High school diploma or equivalent required; associate or bachelor’s degree preferred.

2+ years of experience in medical payment posting, cash applications, or revenue cycle operations.

Strong understanding of EOBs, ERAs, CPT/HCPCS codes, and payer guidelines.

Experience with practice management systems and clearinghouses (e.g., Office Ally, AlayaCare, ABS) preferred.

Proficiency in Microsoft Excel and financial reconciliation processes.

Strong attention to detail and accuracy.

Ability to meet productivity and quality benchmarks.

Key Competencies:

Detail-oriented with strong analytical skills

Time management and ability to meet deadlines

Problem-solving and discrepancy resolution

Knowledge of insurance payer rules and reimbursement methodologies

Effective communication and teamwork

Performance Metrics:

Posting accuracy rate

Daily/weekly productivity targets

Reconciliation accuracy and timeliness

Reduction of unapplied cash

Error rate and audit findings

Work Environment:

Onsite Healthcare Revenue Cycle Environment

May require extended periods of sitting and computer use

Reporting Structure:

Reports to Revenue Cycle Manager