Benefits:
Retirement (IRA)
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance
Position Summary
The Medical Director is first and foremost a practicing clinician who carries an active patient panel and is present on the clinical floor as a daily presence and role model for the provider team. The majority of this role is devoted to direct patient care and hands-on clinical leadership — supervising providers, coaching in real time, and ensuring the highest standards of care at the point of service. A secondary portion of the role encompasses administrative and operational responsibilities, including quality improvement oversight, regulatory compliance support, and collaboration with senior leadership. Administrative duties are performed in coordination with the Chief Medical Officer (CMO) and are designed to complement, not compete with, the clinical work that defines this position. Applicants should expect a schedule that is primarily patient-facing, with protected time carved out for necessary leadership functions.
Essential Duties and Responsibilities
Clinical Leadership & Direct Provider Oversight
Provide direct patient care as a practicing clinician within a primary care panel, modeling the clinical standards expected across the provider team
Serve as the primary supervisor for all clinical providers including physicians, advanced practice providers (APPs), and mid-level clinical staff on a day-to-day basis
Conduct regular one-on-one check-ins, performance conversations, and real-time clinical coaching with providers
Oversee credentialing, privileging, and ongoing performance evaluations for all licensed clinical staff in coordination with the Chief Compliance Officer (COO) and the CMO
Facilitate regular provider meetings, case conferences, and clinical education sessions
Address provider concerns, workflow barriers, and clinical questions in a timely manner, escalating systemic or strategic issues to the CMO
Serve as a clinical resource and mentor for providers across all service lines, including integrated behavioral health teams
Quality Improvement & Patient Safety
Lead the provider participation in the center's Quality Improvement (QI) program, including development of QI plans, performance metrics, and clinical benchmarks aligned with UDS measures and HRSA expectations
Monitor and analyze clinical quality data to identify trends, gaps in care, and opportunities for improvement
Champion patient safety initiatives and ensure compliance with clinical risk management protocols
Oversee peer review processes and implement corrective action plans as needed
Assist in preparation for FTCA (Federal Tort Claims Act) deeming, PCMH recognition, and other accreditation or certification activities, as needed
Compliance & Regulatory Affairs
Ensure compliance with all applicable federal, state, and local regulations governing FQHC clinical operations, including HRSA's Health Center Program Requirements
Support preparation of annual UDS reports, as needed
Collaborate with the Compliance Officer to address clinical compliance matters including HIPAA, OSHA, and Medicaid/Medicare requirements
Support compliance with Oklahoma State Department of Health (OSDH) and Oklahoma Health Care Authority (OHCA) regulations
Operational Execution & Leadership Collaboration
Implement clinical strategies, policies, and initiatives as directed by the CMO, translating direction into actionable plans at the provider and department level
Serve as the primary operational liaison between frontline clinical staff and senior leadership, ensuring clear communication in both directions
Partner with operations and finance leadership to optimize clinical workflows, scheduling, staffing models, and productivity benchmarks
Provide clinical input on service line development, including primary care, behavioral health, dental, pharmacy, and specialty linkages, in alignment with the CMO's strategic vision
Participate in leadership team meetings, Board committee activities, and clinical governance structures as requested by the CMO or CEO
Represent the health center with external partners, hospitals, and community organizations in coordination with senior leadership
Support grant applications and program proposals requiring clinical expertise, as directed
Required Qualifications
Education & Licensure
Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) degree from an accredited institution
Board Certification in Family Medicine, Internal Medicine, or Pediatrics (required; must be maintained throughout employment)
Current, unrestricted Oklahoma medical license in good standing
Current DEA registration
Current BLS/ACLS certification
Experience
Minimum of five (5) years of clinical experience in primary care, with at least two (2) years in a leadership or administrative role preferred
Prior FQHC, community health center, or rural healthcare experience strongly preferred
Demonstrated experience with quality improvement frameworks, clinical metrics, and population health management
Experience with electronic health records (EHR) systems; experience with athenahealth (athenaOne) preferred
Knowledge, Skills & Abilities
In-depth knowledge of HRSA Health Center Program Requirements and FQHC regulations preferred
Strong understanding of Medicaid, Medicare, and sliding fee scale structures as they apply to FQHCs preferred
Demonstrated ability to lead, motivate, and develop multidisciplinary clinical teams
Excellent interpersonal, written, and oral communication skills
Commitment to health equity, cultural humility, and serving diverse and underserved populations
Ability to manage competing priorities in a fast-paced environment and exercise sound clinical and administrative judgment
Preferred Qualifications
Master of Public Health (MPH), Master of Health Administration (MHA), or equivalent graduate training in health leadership
Experience with Collaborative Care Model (CoCM) or integrated behavioral health in primary care settings
Familiarity with value-based care models, pay-for-performance arrangements, or Accountable Care Organizations (ACOs)
Bilingual proficiency (English/Spanish) a plus
Working Conditions & Physical Requirements
This position is primarily clinical in nature. The Medical Director is expected to maintain an active patient panel and spend the majority of scheduled work hours in direct patient care. Administrative and operational duties are secondary and will be structured around clinical responsibilities. This role is not suited for a candidate seeking a primarily desk-based or administrative position. Some time will be spent in an office environment for leadership functions; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.