Benefits:

401(k) matching

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Benefits/Perks

Competitive Compensation

Great Work Environment

Career Advancement Opportunities

Job Summary

We are seeking a Medical Front & Back Office Assistant (Hybrid) to support both administrative and clinical operations. This role will assist with patient intake, scheduling, documentation, and clinical support duties including training to obtain patient vital signs. The ideal candidate has experience in mental and behavioral health settings, strong organizational skills, and a passion for supporting patient wellness.

Front Office Duties

Greet and assist patients in a professional and compassionate manner

Schedule, confirm, and manage patient appointments

Answer phones, respond to inquiries, and route messages appropriately

Verify insurance and update patient demographic information

Maintain accurate documentation within the EMR system

Back Office / Clinical Support Duties

Assist providers with patient flow and care coordination

Assist with recording patient vital signs (blood pressure, pulse, weight, etc.)

Prepare clinical rooms or telehealth workflows as needed

Support documentation, chart preparation, and follow-up coordination

Ensure compliance with HIPAA and privacy regulations

Qualifications Required:

High school diploma or equivalent

1+ year of medical office or healthcare experience

Strong communication and customer service skills

Basic computer and EMR proficiency

Ability to work both in-office and remotely (hybrid environment some Fridays)

Preferred:

Experience in mental or behavioral health settings

Medical Assistant training or certification

Experience taking patient vital signs

Insurance verification or intake coordination experience

Strong Attention to detail

Flexible work from home options available.