Benefits:

401(k)

Health insurance

About the Role:

AFM Family & Internal Medicine is looking for a friendly and organized Medical Front Desk Associate to be the welcoming face of our practice in Fairfax, VA. This is a fantastic opportunity to join a patient-centered medical team where your administrative skills and positive attitude make a real difference every day.

Responsibilities:

Greet and check in patients in a professional and welcoming manner

Schedule, confirm, and manage patient appointments using medical scheduling software

Verify patient insurance eligibility and collect co-pays at time of service

Accurately enter and update patient demographics and medical records in the EHR system

Answer and route incoming phone calls, take messages, and respond to patient inquiries

Coordinate referrals, authorizations, and communication between patients and clinical staff

Maintain a clean, organized, and HIPAA-compliant front desk environment

Requirements:

Prior experience in a medical front desk, healthcare administrative, or patient services role preferred

Familiarity with EHR/EMR systems and medical scheduling software

Knowledge of medical insurance verification and co-pay collection processes

Strong communication and interpersonal skills with a patient-first attitude

Ability to multitask and stay organized in a fast-paced clinical environment

Understanding of HIPAA regulations and patient confidentiality requirements

High school diploma or equivalent required; medical office certification a plus

About Us:

AFM Family & Internal Medicine is a trusted primary care practice serving the Fairfax, VA community with compassionate, comprehensive healthcare for patients of all ages. Our patients choose us for our personalized approach and dedication to long-term health and wellness. We pride ourselves on fostering a supportive, team-oriented work environment where every staff member is valued and empowered to grow.