Benefits:

Employee discounts

Flexible schedule

Opportunity for advancement

Wellness resources

Part-Time | Synergy Nutrition & Wellness | Williamsville, NY

About Us

At Synergy Nutrition & Wellness, we believe healthcare should treat the whole person—not just symptoms. Our integrative wellness center combines holistic nutrition, muscle testing, family practice medicine, and Eastern + Western healing modalities to help patients truly thrive.

We’re a fast-growing, mission-driven practice looking for an energetic, organized, people-loving superstar to join our front desk team.

If you’re passionate about wellness, love connecting with people, thrive in a fast-paced environment, and want to be part of a team that genuinely changes lives—we’d love to meet you.

Who We’re Looking For

You are:

Positive, proactive, and dependable

A natural multitasker who stays calm under pressure

Friendly, professional, and confident communicating with patients

Passionate about holistic health and wellness

A true team player who jumps in wherever needed

Organized, detail-oriented, and solution-focused

Excited to grow within a purpose-driven wellness practice

Position Overview

As our Medical Front Desk & Patient Experience Coordinator, you’ll play a key role in supporting the daily operations of our holistic medical and wellness practice.

You’ll be the first point of contact for patients—creating a warm, welcoming experience while helping keep the practice running smoothly and efficiently.

This is more than a front desk role—it’s an opportunity to become an essential part of a collaborative healthcare team.

Responsibilities

Welcome and assist patients with warmth, professionalism, and compassion

Manage front desk operations and maintain a calm, organized environment

Schedule appointments across multiple wellness and medical services

Answer and manage phone calls, texts, and patient communications

Support patient follow-up, compliance, and reactivation efforts

Assist with intake forms, charting, and administrative documentation

Coordinate provider schedules and daily workflow

Process payments and support overall patient experience

Help improve systems, organization, and office efficiency

Occasionally assist with social media or in-office wellness content

Preferred Experience

Front desk, administrative, medical office, or customer service experience preferred

Experience with Mindbody, Google Workspace, and Praxis EMR is a bonus but not required

Strong communication, organizational, and computer skills required

Schedule & Compensation

Part-Time | Approximately 28 hours/week, 9-5, M-TH

Starting at $18/hour based on experience

Perks & Benefits

Employee discounts on wellness services & supplements

Free Sauna + Foot Detox sessions

Discounted IV Therapy & Injection Services

Growth and advancement opportunities

Supportive, wellness-focused team culture

Why Join Synergy?

This is an opportunity to grow with a team that is passionate about holistic healthcare, patient transformation, and creating a positive impact in our community.

We’re building something special—and we’re looking for aligned, motivated people who want to grow with us.