Benefits:

On the job training

401(k)

Opportunity for advancement

Tennessee Internal Medicine and Pain Associates 📍 Murfreesboro, TN 🕗 Full-Time | Monday–Friday

We are a busy, physician-owned internal medicine and pain management practice seeking a reliable, experienced Medical Front Desk / Patient Services Representative to join our team.

This role is ideal for someone who is organized, professional, and comfortable managing a high-volume front desk while delivering excellent patient service.

Key Responsibilities

Patient check-in and check-out

Scheduling appointments and managing multi-line phones

Collecting copays and patient balances

Verifying patient demographics and insurance

Coordinating telemedicine visits

Supporting smooth clinic flow in a fast-paced medical office

Qualifications

Medical front desk or healthcare experience strongly preferred Exceptional candidates with prior customer service and payment-handling experience will be considered

Strong communication and customer service skills

Comfortable discussing payments and setting expectations with patients

Organized, detail-oriented, and able to multitask

Reliable, punctual, and professional

Preferred Experience

eClinicalWorks (eCW)

Internal medicine or pain management

Insurance verification and patient billing workflows

Why Join Us

Full-time, stable position

Physician-owned practice with a supportive team culture

Competitive pay based on experience

Professional, respectful work environment

Paid Major Holidays