Job Summary

We are seeking a friendly and service-oriented Front Desk Coordinator to join the team at our thriving clinic. As a Front Desk Coordinator, you will be the first point of contact for our patients.

Responsibilities

Greet patients as they arrive and provide an excellent customer experience

Answer phone calls and schedule appointments

Reschedule appointments

Check in patients on ERM system

Verify insurance

Assist clients with paperwork, including consent forms

Maintain a clean and inviting environment

Provide general customer service and attend to the needs of customers throughout their services

Qualifications

Two or more years of experience as a receptionist or similar role is preferred

Excellent communication skills with a commitment to customer service

Strong work ethic and positive attitude

Familiar with computers and scheduling software

Excellent multi-tasking skills

Must be Bi-Lingual (English and Spanish)