Benefits:

Paid Holidays

Paid time off

Simi Endoscopy Center is seeking a detail-oriented and dependable Front Desk Receptionist to join our endoscopy center team. This position plays a critical role in providing an exceptional patient experience while supporting administrative and clinical operations.

Key Responsibilities

Welcome patients and visitors by greeting them in person and responding to telephone inquiries in a professional and courteous manner

Spanish speaking is required

Collect and verify patient identification cards and insurance information

Ensure all required documentation is complete and that necessary forms are accurately signed by patients

Update patient accounts by recording personal and financial information in the revenue management system

Collect copayments and deductibles as required

Accurately record payments in the billing system or log and issue receipts for payments received

Balance upfront collections at the end of each shift

Notify clinical staff when patients are ready to proceed to the clinical area

Prepare patient charts for the following day

Protect patients’ rights by maintaining strict confidentiality of personal and financial information

Accept deliveries to the ASC as needed

Maintain business office inventory and equipment by monitoring stock levels and ordering supplies as necessary

Receive and open office mail as needed

Maintain strict adherence to the center’s policies and procedures; report discrepancies or needed process improvements

Attend all required education and training sessions

Maintain regular and predictable attendance

Perform other administrative and miscellaneous duties as assigned

30 - 40 hours per week.