Job Description
Sign On Bonus Available!
Shift: Afternoons
Status: 40 hours per week
Ready to put your Medical Laboratory Scientist skills to work in a role that's anything but routine? Under general supervision, you'll tackle a dynamic mix of responsibilities that keep you engaged, challenged, and constantly learning!
Get ready to be the lab's problem-solving superhero! Your day-to-day adventures include:
- **Triaging & Troubleshooting: **Jump into action by fielding phone calls, diagnosing issues, and working cross-departmentally to solve problems that keep our lab running smoothly
- Order & Communication Management: Process orders with precision while keeping clients in the loop and ensuring seamless communication every step of the way
- Shipment Tracking & Critical Value Handling: Stay on top of shipments and manage critical lab values with the attention to detail they deserve
- Cross-Functional Collaboration: Partner with sales teams, pathologists, and outreach business partners to facilitate specialized testing approvals and expand lab capabilities
- Multi-System Mastery: Gain hands-on experience with diverse lab systems including Sunquest, Copath, CRM, and ATLAS—building a comprehensive toolkit of technical knowledge
- Customer-Centric Problem Solving: Act as the crucial bridge between customers and the laboratory, ensuring every interaction adds value and strengthens relationships
This role thrives on teamwork, continuous learning, and the energy of a fast-paced environment where no two days are exactly alike!