Benefits:

Flexible schedule

Opportunity for advancement

Training & development

Position Summary

The Medical Office Assistant supports daily clinic operations by assisting patients, managing the front desk, and ensuring providers stay on schedule. We are a small sized psychiatry practice in Carlsbad serving an array of privately insured patients from ages 13-64. This is a part-time position (10-20hrs per week).

Key Responsibilities

Greet and assist patients; maintain a welcoming front desk environment.

Answer inbound calls, return calls, and manage voicemails.

Schedule, confirm, and adjust appointments.

Verify insurance, collect and reconcile patient payments

Manage day-of and next-day scheduling needs.

Maintain and organize the filing system; audit files regularly.

Check, process, and archive medication requests.

Assist staff and perform other office duties as assigned.

Qualifications

Prior medical office or customer service experience preferred.

Strong communication, multitasking, and organizational skills.

Professional, reliable, and patient-focused.