Medical Office Assistant Job Description:

We are seeking a dedicated and compassionate Medical Office Assistant to join our healthcare team. The ideal candidate will be responsible for providing administrative support in a busy medical office setting. The Medical Office Assistant will work closely with healthcare providers, patients, and other staff members to ensure efficient and seamless patient care.

Key Responsibilities:
- Greet patients and visitors in a professional and friendly manner
- Schedule appointments and confirm patient information
- Maintain patient medical records and ensure accuracy and confidentiality
- Assist healthcare providers with various administrative tasks
- Serve as a liaison between patients, providers, and other staff members
- Answer phone calls and respond to inquiries in a timely manner
- Process insurance information and verify coverage
- Assist with billing and coding tasks
- Stock and maintain medical supplies and equipment
- Follow all safety and infection control protocols

Qualifications:
- High school diploma or equivalent
- Previous experience working in a medical office or healthcare setting preferred
- Strong organizational and communication skills
- Ability to multitask and prioritize workload
- Proficient in basic computer skills and electronic medical records systems
- Knowledge of medical terminology and insurance processes
- CPR certification is a plus
- Compassionate and empathetic attitude towards patients