Benefits:

Competitive salary

Health insurance

Paid time off

401(k) matching

Job Title: Office Coordinator (Bilingual – English/Spanish) Location: Las Cruces, NM Employment Type: Full-Time

About Us: We are a patient-centered private practice physical therapy clinic committed to delivering compassionate, high-quality care. Our team thrives on collaboration, integrity, and excellence in service. We are currently seeking a bilingual Office Coordinator to join our front office team and help ensure a smooth and welcoming experience for our patients.

Position Summary: The Office Coordinator plays a vital role in the daily operations of our clinic. This position is responsible for engaging with patients, managing administrative tasks, and supporting the clinical team. The ideal candidate is fluent in both English and Spanish, has prior medical office experience, and understands insurance benefits.

Key Responsibilities:

Greet and assist patients with professionalism and warmth

Schedule appointments and manage patient records using EMR systems

Maintain accurate documentation and generate reports for management

Communicate effectively with patients, staff, and insurance providers

Handle multiple tasks efficiently in a fast-paced environment

Ensure compliance with HIPAA and clinic policies

Qualifications:

Bilingual in English and Spanish (required)

Prior experience in a medical office setting (preferred)

Strong understanding of insurance benefits

Proficient in Electronic Medical Record (EMR) systems

Skilled in Microsoft Office Suite (Word, Excel), internet software, and databases

Minimum typing speed of 45 WPM with high accuracy

Excellent written and verbal communication skills

Exceptional customer service and interpersonal skills

Strong math skills and ability to present reports clearly

Why Join Our Team?

Supportive and collaborative team environment

Opportunity to make a meaningful impact in patients’ lives

Professional development and training opportunities