We are seeking a detail-oriented Medical Office Coordinator to join our healthcare team. The ideal candidate will be responsible for providing exceptional customer service and administrative support in a medical office setting.

Responsibilities:

Greet patients and visitors in a professional and friendly manner

Answer phone calls, schedule appointments, and manage patient inquiries

Verify insurance information and collect co-payments

Take primary ownership of procedure scheduling: handle the full process from start to finish, including filling out order forms, compiling required documents, faxing/submitting them, managing related messages/inquiries, and ensuring no steps fall through the cracks

Actively support patient checkout by printing and providing referrals, procedural packets, doctor information, printed orders (as permitted), and any other needed materials based on provider instructions—helping patients leave fully prepared without delaying clinic flow

Maintain patient records and confidentiality in compliance with HIPAA regulations

Assist with medical administrative tasks such as filing, faxing, and scanning documents

Coordinate with medical staff to ensure efficient patient flow

Coordinate referrals to other healthcare providers or specialists

Qualifications:

Experience in Medical administrative support or in a similar role

High school diploma or equivalent

Experience in medical administrative support required; prior role in a medical office coordinator, procedure scheduler, or referral coordinator capacity strongly preferred

Previous experience as a medical receptionist or in a similar role preferred

Knowledge of medical terminology and procedures is a plus

Excellent communication skills, both verbal and written

Strong organizational skills with attention to detail

Ability to multitask and prioritize tasks in a fast-paced environment

Proficient in using phone systems and basic computer applications

Proven initiative and ownership mindset—someone who anticipates needs and jumps in to help

Strong customer service skills with a focus on patient care

If you are a dedicated individual with excellent organizational skills and a passion for providing top-notch patient service, we invite you to apply for this Medical Receptionist position. We offer competitive pay and benefits package. Join our team of dedicated healthcare professionals and make a difference in the lives of our patients. Please submit your resume along with a cover letter highlighting your relevant experience to be considered for this position.

Benefits:

Health insurance

Paid time off Healthcare setting:

Clinic

Outpatient

Private practice

401(k)

Medical specialties:

Cardiology

Schedule:

Monday to Friday

Occasional add on Saturdays

Day Shift

Job Type: Full-time

Work Location: In person in Chicago and surrounding areas