Benefits:

Bonus based on performance

Opportunity for advancement

Paid time off

Training & development

Competitive salary

Position Summary: The Medical Office Coordinator oversees the daily administrative operations of a healthcare facility. This role ensures efficient office workflow, supports staff, coordinates patient services, and maintains high standards of organization and patient care.

Key Responsibilities:

Manage daily front office operations and ensure smooth workflow

Supervise and support reception and administrative staff

Coordinate patient scheduling and optimize appointment flow

Handle patient inquiries, concerns, and service issues professionally

Verify insurance, billing processes, and patient accounts

Maintain accurate medical records and ensure proper documentation

Ensure compliance with healthcare regulations, including HIPAA

Assist with staff training, scheduling, and performance support

Communicate with healthcare providers to ensure efficient patient care

Assist providers and patients with billing related documentation and insurance reimbursement processes

Answer phone calls, take messages, and direct inquiries appropriately

Schedule, confirm, and reschedule patient appointments

Verify patient information, insurance details, and update records

Potentially grow into Office or Assistance Practice Manager

Qualifications:

High school diploma or equivalent (required); associate or bachelor’s degree (preferred)

Previous experience in a medical office or healthcare administration

Experience in a supervisory or leadership role (preferred)

Knowledge of medical terminology and office procedures

Familiarity with EHR/EMR systems and medical billing

Strong leadership, communication, and organizational skills

Bilingual preferred