Benefits:

401(k)

Paid time off

Signing bonus

Job Summary The Medical Office Coordinator serves as the primary point of contact for patients and supports the day-to-day administrative operations of the medical office. This role requires strong organizational skills, attention to detail, and the ability to manage multiple responsibilities in a small-office environment.

Key Responsibilities

Answer multi-line phones with professionalism, warmth, and efficiency

Greet patients upon arrival and provide intake and new patient forms

Obtain, verify, and update insurance, billing, and demographic information

Schedule patient appointments and respond to patient inquiries with patience and care

Contact patients to confirm and remind them of upcoming appointments

Coordinate billing-related information by communicating with accounting and/or billing staff as needed

Maintain and organize patient records, both electronic and paper

Ensure patient confidentiality in accordance with HIPAA regulations

Maintain cleanliness and organization of the reception and waiting areas, including periodic disinfection

Support office operations by following established policies and procedures

Assist with general administrative tasks as needed to support the practice

Qualifications & Skills

Excellent phone etiquette and customer service skills

Strong organizational and time-management abilities

Ability to multitask in a fast-paced environment

Attention to detail and accuracy

Professional demeanor and reliability

Basic computer skills, including email and word processing

Scheduling and administrative experience preferred

Flexibility and willingness to assist with a variety of office needs

Work Environment

This position is in a small medical office where teamwork and adaptability are essential. The role requires the ability to independently manage front office responsibilities while collaborating with clinical and administrative staff.