Benefits:

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

We are seeking a highly organized, detail oriented Medical Office Coordinator to support high-efficiency day to day operations and play a key role in exceeding the clinic’s performance goals. This is not a passive front desk job. Our ideal team member will bring initiative, creativity, and results.

As the clinic evolves into a regenerative medicine model, you’ll help shape both the clinical experience and the growth of an innovative practice.

In the coming months we’ll be opening a new location, creating opportunities for leadership and advancement.

Key Responsibilities

Manage the patient schedule with a goal of 95% schedule fill rate

Confirm patient appointments, manage reminders, and ensure low cancellation/no-show rates (<10%)

Monitor and maintain patient volume targets

Make outbound calls to past and current patients to drive reactivation and follow-ups

Coordinate patient check-in/out, insurance verification support, and proper flow of medical records

Track and report key metrics that improve patient retention and revenue growth

Support team building, staff training, and efficiency initiatives

Track and replenish clinical and office inventory weekly to prevent shortages

What Success Looks Like

95%+ schedule fullness across all providers

Less than 10% cancellation and no-show rate

200+ outbound calls per week (past patients, reactivations, confirmations)

Timely documentation and patient communication logging

Qualifications

Bachelor’s degree or equivalent

2+ years of experience in medical office coordination or front desk in a healthcare setting

Strong understanding of medical scheduling systems, EMRs, and insurance basics

Excellent communication and phone skills; professional and friendly demeanor

Comfortable in a fast-paced, multitasking clinical environment

Ability to support cross-training and backup roles across staff

Tech-savvy

What We Offer

Competitive pay + bonus opportunities

Career advancement in a rapidly growing practice

Advanced training in regenerative and orthopedic protocols from industry leaders

Full benefits package including health, dental, vision, life insurance, 401(k) with matching, retirement plan, paid time off, and employee assistance program

About Us At ANEW Regenerative Medicine we specialize in regenerative medicine treatments that help patients heal naturally without long-term medication or invasive surgery. Our services include PRP, shockwave therapy, and other advanced therapies that deliver real results. We are a modern, fast-growing clinic where patient outcomes and practice growth are closely connected.