Benefits:

401(k)

Health insurance

Paid time off

About the Role:

David S Doka M D P A is looking for a friendly and organized Medical Office Front Desk Receptionist to be the welcoming face of our practice in El Paso, TX. This is a great opportunity to join a dedicated medical team where your administrative skills and patient-first attitude will make a real difference every day.

Responsibilities:

Greet and check in patients in a professional and welcoming manner

Schedule, confirm, and manage patient appointments using medical scheduling software

Answer and direct incoming phone calls, taking messages as needed

Verify patient insurance eligibility and collect co-pays at time of service

Maintain and update accurate patient records and demographic information in the EMR system

Coordinate patient flow and communicate wait times to ensure a smooth office experience

Handle medical billing inquiries, referrals, and prior authorizations as needed

Requirements:

Prior experience in a medical office or healthcare front desk setting preferred

Familiarity with EMR/EHR systems and medical scheduling software

Knowledge of medical insurance verification and billing processes

Strong communication and interpersonal skills with a patient-centered approach

Ability to multitask and stay organized in a fast-paced clinical environment

Bilingual in English and Spanish is a plus in the El Paso, TX community

High school diploma or equivalent required

About Us:

David S Doka M D P A is a trusted medical practice serving the El Paso, TX community with a commitment to compassionate, high-quality patient care. Our patients rely on us for personalized attention and a welcoming environment that puts their health and comfort first. We take pride in a supportive team culture where every staff member plays a vital role in delivering an exceptional patient experience.