Benefits:
401(k)
401(k) matching
Dental insurance
Employee discounts
Health insurance
Vision insurance
Benefits/Perks
Competitive Compensation
Great Work Environment
Career Advancement Opportunities
Job Summary
We are seeking a Medical Office Front Desk Receptionist to join our team! You will be responsible for greeting patients who come in the door, checking them in, and pulling relevant patient files or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team.
Responsibilities
Greet patients who walk through the door
Ascertain their needs and get them checked in
Pull their medical records, or take a new patient history
Answer the phone and schedule appointments or answer patient questions
Maintain comprehensive medical records, as needed
Process payments for services rendered
Maintain patient records
Handle confidential information with discretion
Keep the front desk area clean and organized
Perform other duties as assigned
Qualifications
Strong customer service skills
Excellent organizational skills
Attention to detail
Familiarity with basic computer programs, Google docs, etc
Familiarity with EMR, eClinicalWorks
Previous office experience desired
Multilingual is a plus – Russian/Spanish