Benefits:

Competitive salary

Opportunity for advancement

Training & development

401(k)

Health insurance

Paid time off

Job Summary

We are seeking a motivated and outgoing Medical Office Manager to join our team at Lifetime Family Medicine. In this role, you will provide support to our office and employees, ensuring they have all the information and resources they need to perform their best. The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor.

Must have at least 5 years Medical Office Experience, be able to supervise 35+ employees, and have high level management skills. Must have knowledge of Value Based Care and Quality Improvement processes to provide excellent health care to patients of all ages (newborn to 100+) and Medical Spa clients.

Responsibilities

Oversees the daily office operations, reports to CEO/owner, and delegates as needed.

Assists with developing guidelines for prioritizing work activities, evaluating effectiveness and modifying activities as needed.

Manage payroll and human resources/employee benefits.

Create an atmosphere of team building and set a professional example for staff.

Assist with staff training and making sure each department has appropriate staff coverage.

Maintain an inventory of office supplies and order as needed.

Keep track of Vendors/Representatives ensuring smoothly functioning office operations.

Assist in resolving patient complaints and customer service issues.

Assist in resolving employee complaints and issues.

Attend all relevant meeting with regards to daily operation of the practice.

Schedule and plan department meetings, prepare agendas and minutes of meetings.

Ensure employee performance reviews are completed in a timely fashion.

Ensure OSHA and HIPAA training is completed by all employees.

Supervise all employees in making sure tasks are performed and finalized in a timely manner as per policy.

Work with each department supervisor to make sure adequate scheduling coverage is provided.

Ensure office maintenance is completed as needed.

Ensure smooth operations of front desk, clinical and billing staff, and medical spa.

Assists in community presence and projects.

Maintain strictest confidentially.

Perform other duties as assigned.

Qualifications

Past Medical Office Manager Experience.

Knowledge of organizational policies, procedures and systems.

Knowledge of electronic health records, insurance, billing, coding and denial processes.

Skills in planning, organizing, delegating and supervising.

Skills in evaluating the effectiveness of existing methods and procedures.

Skills in operating a variety of office equipment and computer programs.

Ability to work scheduled hours as defined in the job offer.

Ability to read, interpret, and apply policies and procedures.

Ability to communicate clearly and effectively.

Ability to set priorities among multiple requests.

Ability to interact with patients, medical and administrative staff, and the public effectively.

Ability to work with minimal supervision.

Ability to perform minor physical demands as necessary.

Ability to maintain and organize storage area.