Medical Office Receptionist

COFFMAN FAMILY CARE AND WELLNESS PL

Medical Office Receptionist

Beaver Dam, KY
Full Time
Paid
  • Responsibilities

    Benefits:

    Weekly pay

    SIMPLE IRA with 3% match

    Competitive salary

    Employee discounts

    Opportunity for advancement

    Paid time off

    Training & development

    โœจ Position Overview

    We are seeking an experienced, professional, and friendly Medical Office Receptionist to join our team. This individual will serve as the first point of contact for patients and play a key role in ensuring smooth daily operations of the office.

    ๐Ÿ“‹ Responsibilities

    Greet and check in patients in a courteous and professional manner

    Answer and manage incoming phone calls promptly and efficiently

    Schedule, confirm, and manage patient appointments

    Verify patient demographics and insurance information

    Process insurance eligibility and assist with basic coverage questions

    Collect copays and balances as needed

    Maintain organized front desk workflow and patient records

    Communicate effectively with providers, clinical staff, and patients

    Perform general administrative duties (scanning, filing, faxing)

    Assist with maintaining a clean, organized, and welcoming office environment

    โœ… Qualifications

    Previous medical office experience required

    Knowledge of insurance verification and terminology

    Strong ability to multitask in a fast-paced environment

    Excellent phone etiquette and communication skills

    Friendly, professional demeanor with strong customer service skills

    Attention to detail and organizational skills

    Ability to work independently and as part of a team

    Teachable with a willingness to grow, learn, and adapt in a dynamic healthcare setting

    ๐ŸŒŸ Preferred (but not required)

    Experience with EMR systems (e.g., Elation or similar)

    Familiarity with prior authorizations or referrals

    ๐Ÿ’ผ What Weโ€™re Looking For

    We are looking for someone who is:

    Reliable and punctual

    Positive and team-oriented

    Patient-focused with a welcoming attitude

    Able to stay calm under pressure and handle multiple tasks