Benefits:

Bonus based on performance

Free food & snacks

Opportunity for advancement

Paid time off

Training & development

Position Summary: The Medical Office Receptionist is responsible for providing front-desk support in a healthcare setting. This role involves greeting patients, scheduling appointments, handling administrative tasks, and ensuring smooth daily operations of the medical office.

Key Responsibilities:

Greet and check in patients in a friendly and professional manner

Answer phone calls, take messages, and direct inquiries appropriately

Schedule, confirm, and reschedule patient appointments

Verify patient information, insurance details, and update records

Maintain and organize medical records (electronic or paper systems)

Collect co-pays and process payments

Assist with patient intake forms and documentation

Coordinate communication between patients and healthcare providers

Ensure the reception area is clean, organized, and welcoming

Follow all privacy regulations, including HIPAA compliance

Qualifications:

High school diploma or equivalent (required)

Previous experience in a medical office or customer service role (preferred)

Knowledge of medical terminology (a plus)

Familiarity with electronic health record (EHR) systems

Strong communication and interpersonal skills

Excellent organizational and multitasking abilities

Basic computer and office equipment skills

Bilingual