Medical Office Patient Coordinator

R Jason Kent Physical Therapy

Medical Office Patient Coordinator

Macon, GA
Full Time
Paid
  • Responsibilities

    Benefits:

    Health insurance

    Paid time off

    About the Role:

    R Jason Kent Physical Therapy in Warner Robins, GA is looking for a friendly and organized Medical Office Receptionist to be the welcoming face of our practice. This is a fantastic opportunity to join a dedicated healthcare team where your attention to detail and patient-first attitude will make a real difference every day.

    Responsibilities:

    Greet and check in patients in a warm, professional manner

    Schedule and confirm patient appointments using medical scheduling software

    Answer and direct incoming phone calls, emails, and patient inquiries

    Verify insurance eligibility and collect co-pays at time of service

    Maintain and update accurate patient records and medical documentation

    Coordinate referrals and communicate with insurance providers as needed

    Manage front desk operations to ensure smooth daily patient flow

    Requirements:

    Prior experience in a medical office or healthcare front desk setting preferred

    Familiarity with medical terminology, insurance verification, and billing processes

    Proficiency with electronic health records (EHR) and scheduling software

    Strong communication and interpersonal skills with a patient-centered approach

    Highly organized with the ability to multitask in a fast-paced environment

    High school diploma or equivalent required

    Professional, dependable, on-time and a true team player

    About Us:

    R Jason Kent Physical Therapy is a trusted physical therapy practice serving middle Georgia for twenty years with personalized, high-quality rehabilitative care. Our patients love us for our compassionate approach and commitment to helping them recover and thrive. We foster a supportive, team-oriented work environment where every staff member plays a vital role in our patients' success.