Benefits:
Health insurance
Paid time off
About the Role:
R Jason Kent Physical Therapy in Warner Robins, GA is looking for a friendly and organized Medical Office Receptionist to be the welcoming face of our practice. This is a fantastic opportunity to join a dedicated healthcare team where your attention to detail and patient-first attitude will make a real difference every day.
Responsibilities:
Greet and check in patients in a warm, professional manner
Schedule and confirm patient appointments using medical scheduling software
Answer and direct incoming phone calls, emails, and patient inquiries
Verify insurance eligibility and collect co-pays at time of service
Maintain and update accurate patient records and medical documentation
Coordinate referrals and communicate with insurance providers as needed
Manage front desk operations to ensure smooth daily patient flow
Requirements:
Prior experience in a medical office or healthcare front desk setting preferred
Familiarity with medical terminology, insurance verification, and billing processes
Proficiency with electronic health records (EHR) and scheduling software
Strong communication and interpersonal skills with a patient-centered approach
Highly organized with the ability to multitask in a fast-paced environment
High school diploma or equivalent required
Professional, dependable, on-time and a true team player
About Us:
R Jason Kent Physical Therapy is a trusted physical therapy practice serving middle Georgia for twenty years with personalized, high-quality rehabilitative care. Our patients love us for our compassionate approach and commitment to helping them recover and thrive. We foster a supportive, team-oriented work environment where every staff member plays a vital role in our patients' success.