Medical Office Receptionist

The Neighborhood Clinic

Medical Office Receptionist

Chandler, AZ
Full Time
Paid
  • Responsibilities

    Benefits:

    Dental insurance

    Health insurance

    Paid time off

    Training & development

    About the Role:

    The Neighborhood Clinic in Chandler, AZ is looking for a friendly and organized Medical Office Receptionist to be the welcoming face of our practice. If you thrive in a fast-paced healthcare environment and love making patients feel at ease, we want to hear from you!

    Responsibilities:

    Greet and check in patients in a warm, professional manner

    Schedule, confirm, and manage patient appointments using practice management software

    Answer and route incoming phone calls, voicemails, and patient inquiries

    Verify patient insurance eligibility and collect co-pays at time of service

    Maintain and update accurate patient records and demographic information in the EHR system

    Coordinate referrals, authorizations, and communication between clinical staff

    Manage front desk operations including filing, faxing, and maintaining a tidy reception area

    Requirements:

    1+ years of experience in a medical office or healthcare front desk setting preferred

    Familiarity with EHR/EMR systems and medical scheduling software

    Knowledge of insurance verification, co-pays, and basic medical billing

    Strong communication and interpersonal skills with a patient-first attitude

    Ability to multitask and stay organized in a busy clinical environment

    High school diploma or equivalent required; medical office certification a plus

    Bilingual (English/Spanish) skills are a bonus

    About Us:

    The Neighborhood Clinic is a trusted healthcare provider serving the Mesa, AZ community with compassionate, accessible medical care. Our patients love us for our personalized approach and commitment to making quality healthcare welcoming for everyone. Our team enjoys a supportive work culture where every staff member plays a vital role in the health and happiness of our community.