Benefits:

Employee discounts

Health insurance

Paid time off

Dental insurance

Vision insurance

About the Role:

Pediatrics Gastroenterology & Nutrition of Tampa Bay is looking for a motivated and experienced Medical Office Supervisor to lead our dedicated front office team in Tampa, FL. This is a fantastic opportunity to play a key leadership role in a specialized pediatric practice where your work directly impacts the health and well-being of children and families in our community.

Responsibilities:

Oversee daily front and back office operations to ensure a smooth, efficient patient experience

Supervise, train, and mentor medical office staff including scheduling, performance reviews, and conflict resolution

Manage patient scheduling, registration, insurance verification, and billing workflows

Ensure compliance with HIPAA regulations and healthcare office policies and procedures

Coordinate with physicians and clinical staff to optimize patient flow and appointment management

Handle patient concerns and escalations with professionalism and empathy

Monitor office supply inventory and manage vendor relationships as needed

Requirements:

2+ years of supervisory or management experience in a medical office setting

Strong knowledge of medical billing, coding, and insurance verification processes

Experience with Electronic Health Records (EHR) and practice management software

Familiarity with HIPAA compliance and healthcare regulatory standards

Excellent communication, leadership, and organizational skills

Ability to multitask and thrive in a fast-paced pediatric specialty environment

Bilingual a plus

About Us:

Pediatrics Gastroenterology & Nutrition of Tampa Bay is a trusted specialty practice dedicated to providing compassionate, expert digestive and nutritional care for children throughout the Tampa Bay area. Our patients and families choose us for our highly skilled physicians and our warm, child-friendly approach to care. Our team members thrive here because we foster a collaborative, supportive environment where every role truly makes a difference.