Job Description

As a Medical Receptionist at ARC Physical Therapy+, you will play a crucial role in ensuring the efficient and productive flow of patients. This position also involves being the point of contact for all non-clinical patient services.

• Greet patients and provide exceptional customer service
• Coordinate patient care from initial check-in to treatment and check-out
• Answer phones and manage electronic scheduling
• Perform data entry and verify personal/financial information
• Maintain patient charts and electronic medical records
• Collect, post, and deposit patient payments
• Fax, file, and complete any other administrative duties as needed

Qualifications

• High school diploma or equivalent
• Minimum of 1 year experience in a medical front office setting
• Excellent verbal and written communication skills
• Strong customer service orientation
• Proficiency in Microsoft Office Suite, particularly Word and Excel
• Experience with medical software and electronic health records systems (preferred)
• Knowledge of medical terminology and HIPAA regulations
• Exceptional organizational and time management skills
• Ability to multitask effectively in a fast-paced environment
• Detail-oriented with a high level of accuracy in work
• Flexible availability to accommodate various shift schedules
• Team player with a positive attitude
• Professional appearance and demeanor

Additional Information

Company Perks:

• Multiple opportunities for professional development, specialization, and leadership
• Employee discount plans
• Family-friendly work environment
• Investment from a company that wants you to succeed and thrive