Medical Receptionist

BOLAND NEUROLOGY LLC

Medical Receptionist

Pensacola, FL
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Bonus based on performance

    Health insurance

    Job Summary

    We are looking for a knowledgeable, friendly and welcoming receptionist to join our team!

    As the receptionist for our private medical practice, you will be the first point of contact for our patients. You will greet patients as they arrive, check them in and out, book appointments, answer phone calls, verify insurances and assist in entering demographics and chart information. The ideal candidate has medical and insurance knowledge, a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.

    Responsibilities

    Greet patients as they arrive at the office.

    Check patients in and verify demographics and assist patients in completing necessary paperwork

    Verify insurance eligibility.

    manager providers calendar, scheduling patients, confirming patient appointments and rescheduling when needed.

    Answer phone calls, respond to patient inquiries, and take messages to send to clinical staff.

    Maintain and update patient records in Eclinicalworks (EHR) and ensuring compliance with HIPPA regulations regarding patients.

    Collect copayments and deductibles, process payments and provide receipts.

    Assist with maintaining a clean and inviting environment.

    Provide general customer service and attend to the needs of customers throughout their services.

    Perform clerical tasks such as filing, data entry, managing office supplies, ensuring the reception area is organized and welcoming.

    Answering and uploading all faxes, emails and documents, assigning clinical documents to back-office staff when needed.

    Work with clinical staff to submit prior authorizations for procedures and medications when needed.

    Qualifications

    Two or more years of medical receptionist experience is preferred

    Knowledge of medical terminology

    Knowledge of medical insurance, coding and billing

    Previous experience as a receptionist is preferred

    Strong work ethic and positive attitude

    Familiar with computers and electronic medical record systems

    Excellent multi-tasking skills